"Your product is wonderful. Although Windows XP's Remote Assistance works great once I'm connected to a user, I was fed up with the time I spent initiating and generating the connection. Once we tried Radmin, I was anxious to convince my supervisor to approve the purchase of licensing for every computer on our network.
Now that we finally have Radmin, I no longer dread having to connect to a remote user to offer support."
Christine Holly
Client Support Analyst
George's, Inc.
Famatech makes it easy to get the support you need for your Radmin software. Whatever problem you're experiencing, or question you may have: our expert technicians are here to provide the solutions you need.
Famatech supplies our customers with telephone and email technical support assistance for a term of one full year with a quantity of supported incidents depending on the following Support Packages purchased:
Package name
Valid for
Price in USD ($)
Buy Online
Silver Phone Support Package
6 incidents
$200 per year
Gold Phone Support Package
24 incidents
$600 per year
After purchasing a Support Package, your Package ID and Radmin Voice support contacts will be e-mailed to you. You can reach us by phone, by Skype, by e-mail and online. Please be ready to provide your Package ID and registration email when calling Radmin support.
Telephone support is available Monday through Friday: